Your New Home
Westcoast Developments pride themselves on being approachable, personable and customer friendly.
You will introduced to, and deal with, a member of the Westcoast Developments’ team from exchange of contracts to ‘iron-out’ any queries and answer any questions you may have prior to completion in liaison with your nominated estate agent for the purchase.
Moving in Day & After Sales Service
Handover & Occupation Overview
Westcoast Developments aim to ensure that we have appropriate arrangements in place to handover the property to you and to demonstrate how all facilities properly work.
The handover pack issued on completion day, together with your comprehensive Homeowners Pack via your solicitor, contains health and safety information regarding your home (as per Construction Design & Management Regulations 1994), product information including instructions for central heating for example, guidance on other items that need servicing and maintenance, explanation of our after sales procedures, an explanation of NHBC’s Buildmark Cover or Premier, including what we are responsible for and finally details of when your NHBC Buildmark Cover or Premier Guarantee comes to an end.
We have or will arrange a meeting with you at your new home to demonstrate how all the facilities work, in liaison with the construction team for the property, together electrician and plumber if required. We will point out important items including position of stop valves, the electrical consumer unit, gas control valves and central heating controls and how water systems operate. We will ask you to fully inspect your new home within the first few days so we can agree on any minor items (if any) that may need our attention. We will also take meter readings on the completion date in readiness for you to take over the relevant utility accounts.
We will discuss and explain any points that you are not clear about. We can also recommend trusted companies such as interior designers, wardrobe/office designers, cleaners, window cleaners, gardeners, etc which can be extremely useful especially if moving from out of area.
We pride ourselves on continuing healthy relationships with our customers.